HOW TO GET TO THE AIRPORT?
Informations about how to get to the airport and where we gonna meet you will find on our websites in section Airport.
IS THERE PARKING AT THE AIRPORT?
Informations where and how to park in particular airports you will find on our websites in section Airport.
CHILDREN ON BOARD?
Children are welcome on board! We recommend this flight for children ages 4 and up. Children under 10 years of age are required to have at least one accompanying adult. A child car seat and a child onboard receiver are provided for a safe and comfortable flight and enable children to get a good view from the window. All passengers, including children, wear a seat belt during the duration of the flight. Children on board, please indicate when booking a flight, to ensure the necessary facilities for children.
DO YOU DO NIGHTFLIGHTS?
Flight at night is possible, though only on request. For a night, it is necessary to land and depart from the airport with night operation, which is Vaclav Havel Airport in Prague. Flying at night has higher costs and thus higher prices of flight.
Cancellation of the order, flight cancellation
WHAT HAPPENS IF THE WEATHER IS BAD?
If your flight is canceled due to poor weather we’ll call you to schedule your flight for another day at no additional cost.
WHAT IF I NEED TO CANCEL MY FLIGHT?
If you need to cancel your flight we require a call to our office at +420 725 964 081 by 8:00 a.m. the day that your flight is scheduled. There are no charges for canceling. You can also reschedule for another day at no additional cost.
HOW BAD DOES THE WEATHER HAVE TO BE BEFORE YOU CANCEL THE FLIGHTS?
We may cancel our flights in dense fog, heavy raining or snowing, extremely gusty winds. The flight also won‘t be possible, if the runway is covered with snow.
WHAT IS THE STATE OF AIRCRAFT?
Your safety is our priority! Our aircraft are nearly new or upgraded continuously to keep pace with modern times. They are equipped with the latest technology to improve safety and comfort for both pilots and passengers. They have modern navigation and control instruments as well as comfortable and renovated interiors. Our aircraft undergo a thorough revision at an authorized aviation workshop after every 50 hours of flight. http://www.aircare.cz/ and http://dsa.cz/index.php/service.
AM I INSURED?
The BLUE SKY AVIATION company is liability insured. From start to landing ease your mind with the knowledge that you are fully insured. All of our aircraft are commercially insured for passenger carrying operations in accordance with the “Regulation of the European Parliament and Council Regulation (EC) no. 785/2004″.
Sightseeing and adventure flights
HOW AND WHEN MAKE A RESERVATION THE BEST?
Best way to make a reservation is to call us +420 725 964 081. Or you can sent us an email or sms and we will contact you immediately. The flight can be booked on our email: email@example.com or you can use our contact form on our website. The sightseeing flight is possible to book just a few days ahead. We recommend a week ahead of schedule. The adventure flight, which is in the range of several days, is necessary to book in advance approximately 2 weeks.
HOW LONG IS MY ORDER VALID?
The term of your flight can be booked up to 6 months from the date of purchase. If for some reason flight will not be able to realize within 6 months of their purchase, it is still possible to extend the validity of the order. Just call us.
HOW LONG IS A GIFT VOUCHER VALID?
A gift voucher is valid for 6 months from the purchase date. A validation of the voucher is stated on the voucher.
DO I HAVE TO ORDER AND PAY AHEAD?
Yes. We highly recommend you order your flight via our web page or calling us. Price of your order has to be paid ahead. You can pay by a bank transfer – number of our account is 777282/5500, a variable is the date of the order, in a report there write your name and surname. After we receive your payment we will send you an invoice via email.
DO YOU ACCEPT PAYING BILLS?
We accept paying bills SODEXO. However the flight prace will be increased by costs associated with monetization the bill (10%).
Hot air balloon flights
WHAT TO TAKE WITH YOU ON BOARD?
A comfortable sportswear – Ballooning is not an opera! We recommend you to choose the sportswear and athletic footwear, always with respect to the season of the year.
A camera or a video camera – Do not forget to take a good camera or video camera to capture unique images and lasting memorial to your flight.
Your friends and comrades – Take aboard your loved ones and friends and let them enjoy the flight with you, shared experiences are the best!
CHILDREN ABOARD THE BALLOON?
Children are welcome aboard! With regard to their safety and enjoyment of the flight, is recommended a minimum height of child 140 cm. The basket of the balloon is tall 125 cm, because of the safety of passengers. Small childern can not see over the edge which cause, that soon after the takeoff the flight is boring for them. In the basket of the balloon there are no seats, where children could relax during the flight. Whole flight is completed in the standing position.
ARE THERE ANY MEDICAL OR OTHER LIMITATIONS FOR A BALLOON FLIGHTS?
The balloon flight can attend almost everyone with regards to their health and psychical layout, however, regardless of the age. Even the ninety years old master of sport can participate the ballooning. The ballooning is also not reserved only for physically fit individuals. Persons, who in the past 6 months had undergone a serious surgery, and pregnant women even in early stage of pregnancy, unfortunately can not attend the flight.
WILL WE RETURN TO THE SAME PLACE, FROM WHERE WE HAD STARTED?
No. The direction of the balloon is determined by the wind, and we can´t influence it. The distance, that we will fly, depends on the wind speed. During the usual flight time, approximately 1 hour, the balloon travels a distance about 10 – 20 km. Than we all have to return to the starting point. The transportation back to the starting point is provided partly by us and partly by you. It depends on how we arrange. And don´t worry, we have never left anybody anywhere.
WHAT HAPPENS IF THE WEATHER IS BAD?
Ballooning highly depends on weather conditions. Sometimes a person has to wait for its weather. If the weather is unsuitable for the balloon flight, the flight will be postponed. After mutual agreement, the flight will be moved to the earliest possible date with no additional costs and charges. We will always inform you. Just ahead of schedule, we well be in telephone contact with each other.
HOW IS THE ACCEPTABLE WEATHER FOR BALLOONING?
Wind can not be stronger than 4 m / s and it must not be raining or snowing. The visibility must be good. The hot air balloons are not flying in thermal convection, which occurs mostly in the summer because of unevenly heated ground. For this reason are balloons flying only at dawn and before sunset during the summer, when the thermal is weakest.